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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dom Ramos

May 28, 2025

5  out of  5
rating by Dom Ramos
"Glad I choose this company literally saved me 50% of what I was paying."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience. At our office, we’re dedicated to providing top-notch service for all your insurance needs, whether it’s auto, home, or life policies. "
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Avery Patterson

March 3, 2025

1  out of  5
rating by Avery Patterson
"Poor customer service. Never answered the phone or emails"
We responded:
"Thank you for sharing your feedback, and I apologize for the frustration you've experienced. We strive to provide excellent customer service, and it's clear we fell short in your case. Your concerns are important to us. Thank you for bringing this to our attention."
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Matt Bajenski

January 3, 2025

5  out of  5
rating by Matt Bajenski
"Been dealing with them for the past 2 years and they make everything so easy to understand! Allie there does a great job very friendly"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us over the past two years. Allie will be delighted to know that her efforts have made a difference for you. We’re always here to help and make things as easy as possible. If you ever have any questions or need assistance, don’t hesitate to reach out!"
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Team 32

December 27, 2024

5  out of  5
rating by Team 32
"Thanks Gabby!!!!"
We responded:
"Thank you so much for your 5-star review! We're delighted to hear that Gabby provided you with the help you needed. She truly goes above and beyond for her clients, and your kind words mean a lot to us. If there's anything else we can assist you with, please don’t hesitate to reach out. We appreciate you choosing us!"
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Pam Lord

November 15, 2024

5  out of  5
rating by Pam Lord
"I was impressed with the way I was treated throughout the entire process. It was flawless and Jordan is a delight to work with!"
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Kevin Bulmann

October 25, 2024

5  out of  5
rating by Kevin Bulmann
"Great experience. Gabby is the easiest agent to work with."
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Jordan Monroe

October 2, 2024

5  out of  5
rating by Jordan Monroe
"Have not had any issues since I switched from my previous agent. Extremely professional."
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Jessica Deeran

July 13, 2024

1  out of  5
rating by Jessica Deeran
"Beware! We were struggling to find coverage due to past claims and Gabby was able to bind coverage when it seemed like no one else could. HOWEVER, a month later we received a cancellation notice stating they hadn’t received all the information on our previous claim. We contacted Gabby and she stated the information was submitted; days later the cancellation was rescinded. Three weeks after that we got another cancellation notice but the reason was unclear. We contacted Gabby multiple times and she was unresponsive. We called the office and were told by someone there that it was because we had a trampoline, so we needed to remove it and submit photos. We emailed the photos to Gabby about a week later and she confirmed she sent them to the insurance. A few weeks went by and we still hadn’t received a rescinded cancellation, so we logged in online to find our policy had officially been canceled. When we asked Gabby about it, she said the insurance company was still missing paperwork from the previous claim; she advised she’d get it resolved, but her solution was to rewrite a new policy that was going to cost about 50% more than we’d paid initially just a couple months earlier. This didn’t make sense as we’d received the rescinded cancellation after that, so we contacted the insurance company directly and were told Gabby never sent the photos of the trampoline removal. When we told her this, she had no response. Needless to say we found ourselves another agent."
We responded:
"Jessica- Thank you for sharing your feedback regarding your recent experience with our Homeowners Insurance. We understand that you are frustrated, and we would like to address the issue you mentioned in your review. We would like to clarify that the reason for your policy cancellation, was due to the non-receipt of the required proof of repair documentation for all claims, which you did not have. It is important to note that we are more than willing to provide you with all the information from Citizens to support this. We sincerely apologize for any inconvenience this may have caused you. We value your feedback and appreciate your time in bringing this matter to our attention. If you have any further questions or concerns, please do not hesitate to reach out to our office. We are here to assist you and provide any additional information you may need. Thank you- Gabby "
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Ronda Snowden

March 8, 2024

5  out of  5
rating by Ronda Snowden
"A seamless transition from my out of state policy"
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Jason Padua

January 30, 2024

5  out of  5
rating by Jason Padua
"I dealt with Jordan today (via telephone) for my new auto policy and I was blown away with his professionalism, speed and excellent customer service. Based on my experience with Jordan, I will be recommending friends and family to your insurance agency. Thank you so much for today's excellent experience!"
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Michael Donahue

January 6, 2024

5  out of  5
rating by Michael Donahue
"I have had a great experience with Gabby. I was with Geico and noticed they steadily increased premium over the past couple years. State Farm gave me the same coverage for a much price so I switched."
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cary737

November 21, 2023

5  out of  5
rating by cary737
"Great customer service and a fair price for our auto policy(s)!"